At Bath & Body Works, we are committed to delivering your favorite body care and home fragrance products to you in a timely and reliable manner. Our Shipping Policy outlines the details of our order processing, delivery options, and related services to help you stay informed about your purchases.
1. Order Processing Time
All orders are processed within 1-3 business days from the date of purchase. Processing time refers to the period between when your order is placed and when it is shipped out from our warehouse. Please note that processing time does not include delivery time and may be slightly extended during peak seasons, holidays, or promotional events. We will notify you via email if there is any delay in processing your order.
2. Delivery Time
We offer consistent delivery timeframes for all orders, regardless of domestic or international shipping. No additional declaration is required for international deliveries.
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Standard Delivery: Once your order is processed, standard delivery takes 6-12 days to reach you. Delivery times are estimated and may vary slightly based on your location and external factors such as weather or shipping carrier delays.
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Expedited Delivery: For urgent needs, we provide an expedited shipping option. The exact delivery time for expedited shipping will be displayed at checkout, and it will be faster than our standard delivery timeframe.
3. Shipping Costs
We are pleased to offer free shipping on all orders with no minimum purchase requirement. This free shipping benefit applies to both standard and expedited delivery options (where applicable), ensuring you can enjoy your favorite products without additional shipping charges.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a unique tracking number and a link to track your package. You can use this tracking number to monitor the real-time status of your delivery through our website or the shipping carrier’s platform. If you do not receive your shipping confirmation email within 4 business days of placing your order, please contact our customer service team for assistance.
5. Shipping Restrictions
While we strive to deliver to most locations, there may be a small number of remote areas where shipping is not available. If your shipping address falls into such an area, we will notify you promptly after you place your order and issue a full refund. Additionally, some products may be subject to shipping restrictions due to local regulations; any such restrictions will be indicated on the product page.
6. Missing or Damaged Packages
If your package is marked as delivered but you have not received it, please first check with your local postal service or neighbors, as packages may sometimes be left in a secure location. If you still cannot locate your package, contact our customer service team within 7 days of the estimated delivery date. For packages that arrive damaged, please take photos of the damage and contact us within 7 days of delivery, and we will arrange for a replacement or refund.
7. Contact Us for Shipping Inquiries
If you have any questions about order processing, delivery time, tracking, or shipping-related issues, please reach out to our customer service team:
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Email:service@bathandbodyworks-outlet.com
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Address: 36 Heritage Road, Quincy Massachusetts 02169, United States
Thank you for choosing Bath & Body Works. We hope your order arrives quickly so you can enjoy the luxurious scents and care our products provide!
